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Informations légales
Legal information

Overview :

The website at the address http://brandstores.renault.com is published to provide docuemnts for visitors personal use. Access and use of the site is governed by the “conditions of access and use” (hereafter referred to as “CAU”) set out below. 

In accessing the site http://brandstores.renault.com, visitors are deemed to accept the CAU wholly and unreservedly.

Renault reserves the right to edit, change and update, with no prior notice, the CAU, any other site content, and any product or service mentioned on the site.

Users are considered to accept any such changes, and are assumed to have viewed and accepted the CAU each time they access the site.

Article 1: Publication and hosting 

Publisher:

RENAULT
13 avenue Paul Langevin
92359 LE PLESSIS ROBINSON CEDEX
Tel : 00 33 (1) 76 84 04 04

Directeur de la publication : Brand Stores

Agencie:

LWM
24 rue de Richelieu
75001 Paris
France

Hosting:

Link by Net (http://www.linkbynet.com)
5/9 Rue de l'Industrie
93200 Saint-Denis
France

Article 2: Intellectual property rights

Copyright and design right

Renault is the author of this site in the sense of articles L. 111.1 and subsequent in French intellectual property law. The site was designed and developed by the company LWM

All photographs, texts, slogans, designs, images and video sequences (with or without sound), and all other content on the site, are the property of Renault or of third parties having granted Renault authorization to use them.

Visitors are authorized to copy site content, including vehicle depictions, on paper or electronically, solely for strictly personal use. This specifically excludes all advertising, commercial and information purposes. Any copies must comply with article L122-5 of French intellectual property law.

Except for such strictly personal use, no site content or vehicle depictions may be reproduced, represented, used or transformed, by any process whatever, on any medium whatever, without prior authorization by Renault. Any such practice is strictly forbidden by law, and punishable by up to three years’ imprisonment and a fine of up to €300,000.

Registered trademarks

The Renault name, the diamond logo, product and service names, slogans and other logos are registered trademarks of Renault SA or other Renault group companies unless indicated otherwise.

The site also includes other registered trademarks, often identified as such by an initial capital. Such trademarks are used by Renault either with authorization from their holders, or as a simple indication of the products or services offered by Renault.

Any reproduction, imitation or use of these trademarks without prior authorization from Renault or the trademark holder is strictly forbidden by law, and punishable by up to four years’ imprisonment and a fine of up to €400,000.

Except as otherwise allowed under the CAU, users may not copy, change or reproduce any of the information or other material on the site, or intervene on the site, or in any way infringe upon the intellectual property rights of Renault or of third parties having authorized Renault to use theirs. Except as otherwise allowed under the CAU, no use may be made of any material protected by intellectual property rights belonging to Renault or to third parties having authorized Renault to use theirs.

Article 3: Personal and other data

 

Personal information collected through registration forms (E-mail) is essential for sending you alerts for uploading documents.

RENAULT undertakes not to make commercial use, even partially, of the data collected without informing you in advance.

This information is confidential and retained by RENAULT. In accordance with the article in articles 38, 39 and 40 34 of the Law "Informatique et Libertés" n ° 78-17 of 6 January 1978 as amended by Law n ° 2004-801 of 6 August 2004, A right to access and rectify the data concerning you and a right to object to your data being processed by contacting us at the following postal address:

RENAULT
Direction des Réseaux - Département Brand Stores
13 avenue Paul Langevin
92359 LE PLESSIS ROBINSON CEDEX
Tel : 00 33 (1) 76 84 04 04
France

Users can stop receiving services offered through the site (such as the newsletter and press releases) by applying the procedure specified with each message. Subscriptions can be cancelled by applying the subscription cancellation procedure.

Non-personal data

Non-personal data provided by users is used to help Renault offer products and services matching their tastes.

Article 4: Site access

The site can be viewed anonymously.

Article 5: Cookies

Refer to the following page.

Article 6: Hypertext links

RENAULT accepts no liability for any content, products or services offered on any site to which the http://www.renault.com/ site might be linked, by hypertext or any other type of link.

Article 7: Security

In using the http://www.renault.com/ site, Users undertake not to perform any operation liable to cause any kind of fault or failure affecting operation of the site or of any server or service accessible via the site. Any data, documents, files or other material uploaded to the area provided for this purpose on the site must be reliable, safe and not liable to interfere with normal operation of the site or any server or service accessible via the site.

In using the site, or any server or service accessible via the site, users undertake to comply with all applicable national and international laws and regulations. They undertake not to infringe upon any third party’s rights, and not to jeopardize Renault’s image in any way. They explicitly absolve Renault of any third-party liability in connection with any information posted in the area provided for this purpose on the site, including liability for slander, infringement of intellectual property rights, publication of offensive material, infringement of privacy (in connection with use of photographs, etc.), on any infringement of applicable national or international law. Users undertake to pay all costs borne by Renault as a result of any such action, including all reasonable fees and expenses in connection with legal advice.

Renault undertakes to take every possible measure to ensure the security of information posted in the area provided for this purpose on the site. However, Renault cannot guarantee non-interception of any message sent electronically. Therefore, except for the information mentioned in article 3 above, Renault advises users not to disclose any unnecessary or sensitive personal information by this means. Users wishing to disclose any such information to Renault should do so by post. 

Article 8: Responsibility

Users wishing to do so accept the CAU of their own free will, and in doing so take on all the ensuing obligations. All visitors using the site therefore do so under their own responsibility, and undertake to comply with the requirements of the CAU, with all rules governing activities on the site, and with all laws and regulations applicable to users’ activities on the site, via the site, or in connection with the site.

All user input (content or any other material provided to Renault, uploaded to the site or made accessible via the site) must comply with the following requirements:

  • It must be free of viruses, spyware, and any other type of program liable to damage the site, slow it down or interfere with correct operation.
  • It must not be false, untruthful or deceitful.
  • It must not have been obtained dishonestly or by infringing upon any rights of any third party.
  • It must not infringe upon any applicable law.
  • It must not contain anything likely to be construed as harassing, offensive, defamatory, violent, distasteful, obscene, hateful, racially or ethnically insulting, or contrary to public order, decency or child protection norms.
  • It must not jeopardize the internal or external brand image of Renault or the Renault group.

Information and services accessible via the site are supplied with no guarantee against error or omission. Renault extends no explicit or implicit undertaking, and accepts no liability, with regard to the use of the site or of any information or services accessed via or in connection with the site.

Users accept sole responsibility for their use of the site, and of information and services accessible via the site, and understand that neither Renault nor any of its subsidiaries, nor any member of the Renault dealer network may be held liable for any direct or indirect damage, material or immaterial, for any data or program loss, or for any financial damage arising from access to or use of the site or any linked sites, or from interruption, suspension, modification or discontinuation of the site or any part of it. The user specifically accepts that site content is provided with no guarantee of any kind.

Renault may take any measure it sees fit with regard both to site access and use by users, and to material input by users. Specifically, Renault may interrupt, restrict, suspend, or forbid access to all or part of the site, without warning or indemnity, if a user engages in conduct that infringes the CAU or any applicable law or regulation. This entitlement shall remain applicable even after termination or expiry of the CAU.

Characteristics of vehicles, cycles, scooters and any other product or service appearing on the site are as applicable when the site page was published or updated. Such data is provided on a solely indicative basis and shall not be considered as a contractually binding offer by Renault, its subsidiaries or members of the dealer network. Photographs illustrating products on the site are not contractually binding. Prices appearing on the site are also given on a solely indicative basis, and are not contractually binding. Users understand that errors and omissions may appear.

Legal restrictions may apply to accessing the products and services shown on the site. Users are responsible for ensuring that they are entitled to access the site under legislation applicable in the country from which the site is to be accessed.

Article 9: Suspension or interruption of access

At any time, Renault may temporarily or permanently restrict or suspend access to the http://www.renault.com/ site under the following circumstances:

  • If a user fails to comply with the CAU (in which case Renault also reserves the right to take any other appropriate action)
  • In the event of technical problems with the site publication and operation infrastructure

Users whose access is permanently discontinued undertake to immediately delete any copies they might have of the site or any of its content.    

Article 10: Dealer network

Renault’s network of approved dealers is available to provide any additional information site visitors might need on the products and services shown on the site. Users are therefore invited to contact their dealers accordingly.

Renault dealers are independent merchants acting in their own name. As such, they alone are responsible for any information they put up on their own behalf on the site.

Article 11: Applicable law

Unless otherwise stipulated under the legislation of the user's country, the GTC, the website content and all the rights and obligations of the parties arising from or in connection with use of the website are governed by French law, and shall be interpreted and applied accordingly.

In the event of a dispute arising in connection with the GTC or with access to or use of the website, the parties shall endeavour to reach an amicable settlement before recurring to legal proceedings, it being understood that any such proceedings shall fall under the sole jurisdiction of the Cour d’Appel de Paris, whose courts the parties specifically acknowledge hold the sole legal capacity for judgement, regardless of any eventuality of multiple defendants or of claims for redress by third parties.

Article 12: Language

French is the original language of these GTC. Any dispute arising from differences of interpretation in a translated version shall be settled by reference to the original, authoritative, French text. 

Article 13: Update of GTC

Renault reserves the right to change or update website access and the website GTC at any time, in which case it will endeavour to inform users accordingly, on the website. Users shall abide by such changes and updates, and are therefore invited to refer to this section regularly in order to verify the currently applicable conditions governing use of the site.